Returns & Exchanges
At LESS 17, we want you to be fully satisfied with your purchase; if you are not, we offer a 14-day window for returns on all eligible full-priced items. Please ensure all products are in their original, unworn condition with all tags and packaging intact.
Initiate Your Request
Contact our support team or visit our online portal with your order number and email address to request a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original designer packaging and place them inside a sturdy shipping box to prevent damage during transit.
Ship the Item
Affix the provided shipping label or address the package to our Calgary storefront, ensuring you use a trackable shipping service for security.
Quality Inspection & Refund
Once received, our team will inspect the items within 3-5 business days and issue a refund to your original payment method, excluding shipping costs.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing